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SurfControl RiskFilter - E-mail V5.2.4 Administrator’s Guide 119
R
EPORTS
& L
OGS
Virus Messages
4
VIRUS MESSAGES
Virus Messages archives all virus messages caught by RiskFilter. This enables you to perform a variety of
tasks on the messages which include: query, delete, release, download, reprocess and forward specified
messages.
Figure 4 - 12 Querying Virus Messages
MANAGING THE VIRUS MESSAGES
To query your Virus Messages:
1Select Virus Messages from the Reports and Logs tab.
2 Select the domain name you want to query from the Domain drop-down list box. This list will show the
default of All domains as well as any other domains that you have defined in System Settings >
Receive Settings > Relay Control.
3 Select the query date from the Messages for drop-down list box. By default Past 24 hours is
displayed. If you select a specified date range, the following query criteria will need to be selected:
• The Start Date of the report
• The End Date of the report
4 Click View Messages.
5 You will see all deferred messages that match the query criteria and their status in a new window.
Figure 4 - 13 The Virus Messages list
• Refresh the current page display by clicking Check New Messages.