Filter
Top Products
SurfControl RiskFilter - E-mail V5.2.4 Administrator’s Guide 123
R
EPORTS
& L
OGS
Archived Messages
4
ARCHIVED MESSAGES
Archived Messages archives all messages (including all virus, spam, policy violation and allowed
messages) received by RiskFilter. This enables you to perform a variety of tasks on the messages.
Figure 4 - 17 The Archived Messages screen
MANAGING ARCHIVED MESSAGES
Use the Archive Messages screen to query the database and manage messages of a particular type.
To manage these messages:
1Select Archived Messages from the Reports and Logs tab.
2 Select the domain name you want to query from the Domain drop-down list box. This list will show the
default of All domains as well as any other domains that you have defined in System Settings >
Receive Settings > Relay Control.
3 Select the query date from the Messages for drop-downlist box. By default Past 24 hours is
displayed. If you select a specified date range, the following query criteria will need to be selected:
• The Start Date of the report.
• The End Date of the report.
4 You have the following options:
• Export Messages – Downloads the archived messages that match the query criteria. This will be
an "Export Messages" zip file containing .eml files.
• Reprocess Messages – Reprocesses all the archived messages that match the query criteria.
This will re-deliver the "Archived Messages".
• View Messages – Shows spam messages that match the query criteria in a new window, as
shown. Refresh the current page display by clicking Check New Messages, or search with
keywords such as Recipient/Sender, Subject and Policy in the isolated messages database.