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122 Administrator’s Guide SurfControl RiskFilter - E-mail V5.2.4
R
EPORTS
& L
OGS
Spam Messages
4
6 To view a message click the subject.
Figure 4 - 16 Viewing a Spam message
7 Select the message that you want to process.
8 You can process any of the messages archived in the virus messages queue in any of the ways shown
below:
• Delete – Delete the selected message.
• Deliver – Deliver the selected message.
• Reprocess – Release the selected message to the message queue for reprocessing. You can
configure existing filter settings to reprocess a virus message and deliver it to the e-mail system.
• White List – Add the sender of the selected message (usually mistakenly judged to be a spam
message) to the White List. See White List on page 39 for details on how to do this.
• Not Spam – Send the selected message that has been mistakenly judged to be a spam message
by RiskFilter, to the spam message analysis center of SurfControl.
• Download – Download the selected message.
• Empty – Remove all messages in the virus messages queue.
• Forward – Forward the selected message to a specified recipient. Enter their e-mail address into
the field.
Caution: You can only forward one message at a time. If you enter more than one e-mail
address, the message will not be forwarded.