Upgrading PATROL DashBoard Corporate Edition Module from an Earlier Version
Chapter 9 Installing and Using PATROL DashBoard Corporate Edition 273
Upgrading PATROL DashBoard Corporate
Edition Module from an Earlier Version
Upgrading the PATROL DashBoard Corporate Edition module does not require that
you uninstall your current version.
Before You Begin
■ Ensure that the PATROL DashBoard Corporate Edition server is stopped. The
instructions are the same as those in “Stopping the PATROL DashBoard Server”
on page 57, except that you select the
PATROL DashBoard Corporate service.
■ Close all applications and disable any antivirus programs as well as any screen
savers that may be running. This is necessary to free memory to facilitate the
installation, and to avoid conflicts between the installation and other programs.
■ If you are upgrading in a Unix environment, this installation requires an X11
environment. The X11 environment is available on the PATROL DashBoard server
computer. If you are installing from a remote computer, you must create a display
environment variable by entering the
export DISPLAY=name:0 command from
a Unix console, where name is the name of the remote computer. If you do not do
this, the upgrade of PATROL DashBoard Corporate Edition will fail.
To Upgrade from an Earlier Version
1
Insert the product CD into the CD-ROM drive.
If the CD-ROM does not start automatically, ensure that you are in the root
directory of the CD and issue the appropriate one of the following commands:
■ setup.exe (Windows)
■ setup.sh (Unix)
2 In the Welcome to the Installation Utility window, click Next.
3 Review the license agreement, select Accept, and click Next.
WARNING
On Windows, you must close the Services window after stopping the PATROL
DashBoard Corporate service. If you leave the Services window open, the upgrade
of PATROL DashBoard Corporate Edition will fail to register the service.
