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ZyWALL USG 50 User’s Guide
749
CHAPTER 48
Diagnostics
48.1 Overview
Use the diagnostics screens for troubleshooting.
48.1.1 What You Can Do in this Chapter
•Use the Maintenance > Diagnostics screen (see Section 48.2 on page 749) to
generate a file containing the ZyWALL’s configuration and diagnostic information
if you need to provide it to customer support during troubleshooting.
•Use the
Maintenance > Diagnostics > Packet Capture screens (see Section
48.3 on page 750) to capture packets going through the ZyWALL.
48.2 The Diagnostic Screen
The Diagnostic screen provides an easy way for you to generate a file containing
the ZyWALL’s configuration and diagnostic information. You may need to generate
this file and send it to customer support during troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 441 Maintenance > Diagnostics