A SERVICE OF

logo

DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-541DISK (MSS Disk Circuit Pack)
9
Figure 9-25. Mass Storage System Interactions
General Troubleshooting Information
Keep the following points in mind when troubleshooting disk problems.
1.
Do not save translations or announcements on the disk if unresolved Disk
Drive or Host Adapter problems are present.
If there is something wrong with the MSS, any attempt to save translations
or announcements could destroy a good copy of the files on disk.
2. When multiple error conditions are present, check for Host Adapter and
Tape errors first.
Maintenance software cannot always distinguish between errors caused
by the Disk Drive, and errors caused by the Host Adapter or Tape Drive.
Switch System
Processor Memory
SPE
System Bus
SCSI BUS
MSSNET
CIRCUIT HOST
PACK ADAPTER
(UN332) Private Bus
Mass
Storage
System
+ 12 V
DISK DISK TAPE TAPE
CIRCUIT DRIVE DRIVE CIRCUIT
PACK
PACK
(TN1657) DISK TAPE (TN1656)