DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Architecture
1-7How to use the Maintenance book
1
a. The report can be restricted by typing either
y
(yes) or
n
(no) in
these fields (shown above in bold):
■ Active
■ Major
■ Minor
■ Warning
!
CAUTION:
If you choose
n
for major alarms and
y
for minor and warning
alarms, you will not see the macro-level information that you
may need to determine what is wrong with the system.
b. The Cabinet, Port Network Board Number, Port and Category fields
are described in the
‘‘Field descriptions’’
section.
3. After you have made your choices to tailor the report, press
Enter.
4. The alarm log displays.
Screen 1-2. Alarm Report screen
A DID trunk port in slot 10, carrier C has a MAJOR alarm.
5. Note the value in the
Port
field (01C1008). This is the alarmed port
address.
6. Type
display errors
and press
Enter.
7. A query screen displays next, asking if you want to see all the errors or if
you want to restrict the list to certain kinds of errors. Except for warning
levels (Major, Minor, Warning), the screen is the same as
Screen 1-1
.
Generally, unless you suspect a problem occurred within a certain time
frame or with a particular component of the system, simply pressing
Enter
at the query screen displays the accumulated system errors (Screen 1-3
).
Screen 1-3. Hardware Error Report - Active Alarms
ALARM REPORT
Port Maintenance On Alt Alarm Svc Ack? Date Date
Name Brd? Name Type State 1 2 Alarmed Resolved
01C1008 DID-TRK y MAJOR 03/09/00:30 00/00/00:00
HARDWARE ERROR REPORT - ACTIVE ALARMS
Port Mtce Alt Err Aux First Last Err Err Rt/ Al Ac
Name Name Type Data Occur Occur Cnt Rt Hr St
01C1008 DID-TRK 1547 03/09/00:20 03/15/01:18 255 1 7 a y
