DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1417SNC-BD (Switch Node Clock Circuit Pack)
9
Clear Firmware Counters (#983)
This test number is used to report unsuccessful results of the
clear
firmware-counters
command. This is not an actual demand maintenance test. If
the command aborts, refer to the error codes listed for Test #777.
PASS The reset message was sent out successfully to the active SNC or to an SNI. A
PASS does not necessarily mean the SNC circuit pack was successfully reset.
The reset can be verified by checking that the red and green LEDs turn on and
then turn off. If an SNC circuit pack fails one of the firmware tests run during its
reset sequence, the red LED will stay on and the circuit pack should be
replaced.
0NO
BOARD
No board was detected by the test.
1. Check that SNC board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNC should be reset
instead of reseating the circuit pack. The reset board command should
almost never be used on an SNC. It may be necessary to use the reset
board command if the SNC circuit pack gets into a mode where it cannot
communicate with software. If an SNC with active errors and alarms is
reset, the errors and alarms may take a while to come back, therefore the
reset board command can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad. Replace the
board and retest.
Table 9-555. TEST #780 Switch Node Clock Reset Test — Continued
Error
Code
Tes t
Result Description/ Recommendation
Continued on next page
