DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-119ANN-PT (Announcement Port)
9
Announcement Board Locked Condition
The announcement circuit pack can exhibit a condition that does not allow
recording.
If the circuit pack gets locked into this state (this is an extremely rare condition),
two of the announcement ports on the circuit pack (one of which is the record
port) will be unusable by software. Also, save/restore announcements will not
work since the record port looks busy to the circuit pack. Note that software does
not have any way of knowing this and will attempt to use the ports.
If the circuit pack is locked into this state, the following symptoms will be
observed:
1. When attempting to record an announcement, users will hear the proper
record tone, but the announcement will not record (they will not know it
until the announcement is played back).
Table 9-47. TEST #222 140AY Channel Sanity Inquiry Test
Error
Code
Te s t
Result Description/Recommendation
2000 ABORT Response to the test request was not received within the allowable time
period.
2100 ABORT Could not allocate the necessary system resources to run this test.
ABORT Internal system error
1. Retry the command at 1-minute intervals for a maximum of 5 times.
FAIL Test failed. Announcements cannot be played back over this port.
1. Reset the circuit pack via the reset board UUCSS command and then
run this test again. If the test continues to fail, replace the circuit pack
(see Warning).
2. If there are recurring alarms on this port caused by this test failing,
replace the circuit pack even if Step 1 works.
!
CAUTION:
Replacing the circuit pack will result in loss of integrated
announcements. Refer to Essential Service Information at the
beginning of “ANN-BD” in this chapter.
PASS Announcements can be played back over this port. User-reported
troubles on this pack should be investigated using other port and circuit
pack tests. Refer to the ‘‘ANN-BD (Announcement Circuit Pack)’’
for a
description of the circuit pack tests.
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