Filter
Top Products
Endpoint Software Update Operations
Polycom, Inc. 193
Set Maintenance Window for Automatic Software Updates
You can restrict automatic software updates of dynamically-managed
endpoint systems to a scheduled maintenance window.
Typically, automatic software updates occur as specified by the Software
Update Polling Interval (Admin > Site > Edit Site Provisioning Details >
Provisioning Settings). Enabling the maintenance window feature in the
CMA system overrides the Software Update Polling Interval. The CMA
system provisions the maintenance window to the endpoints, and the
endpoints hold their automatic software update requests until the
maintenance window starts.
Some notes about this feature:
• It applies to dynamically-managed HDX and RealPresence Group Series
systems only.
• To avoid automatically updating the software on all HDX or RealPresence
Group Series systems at the start of the maintenance window, the systems
randomize their automatic software update requests.
To restrict automatic software updates to a scheduled maintenance window
1 Go to Admin > Software Update > Automatic Software Update >
Maintenance Window.
2 In the Maintenance Window dialog box, click Enable Maintenance
Window and set a maintenance window Start Time and either an End
Time or Duration.
Set the maintenance window start time to the endpoint’s system local
time, not the CMA system local time. For example, if you set the
maintenance window start time to 3am, the maintenance window for each
HDX system will start at 3am local time. Therefore, the maintenance
window for HDX systems in Buffalo, NY will start at 3am EST; the
maintenance window for HDX systems in Denver, CO will start at 3am
MST; and the maintenance window for HDX systems in San Francisco, CA
will start at 3am PST.
3 Click Save.
Implement Automatic Software Updates for Endpoints
To implement automatic software updates, complete the following tasks:
1 “List the Serial Numbers for the Endpoints to be Updated” on page 194.
2 “Download the Required Software Package” on page 195.
3 “Request Update Activation Keys” on page 195.