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Polycom CMA System Operations Guide
viii Polycom, Inc.
Clear the Status of Scheduled Provisioning . . . . . . . . . . . . . . . . . . . . . 189
Cancel a Scheduled Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
12 Endpoint Software Update Operations . . . . . . . . . . . . . . . 191
Automatic Software Update Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
View Automatic Software Update Information . . . . . . . . . . . . . . . . . . 191
View Automatic Software Update Packages . . . . . . . . . . . . . . . . . . . . 192
Set Maintenance Window for Automatic Software Updates . . . . . . . 193
Implement Automatic Software Updates for Endpoints . . . . . . . . . . 193
List the Serial Numbers for the Endpoints to be Updated . . . . . 194
Download the Required Software Package . . . . . . . . . . . . . . . . . . 195
Request Update Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Upload the Software Package and Create a Software Update
Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Set an Automatic Software Update Policy . . . . . . . . . . . . . . . . . . . 197
Trial a Software Update Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Create a Local Trial Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Upload the Software Package and Create a Trial Software Update
Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Promote the Trial Software Update Package to Production . . . . 199
Delete the Trial Software Update Package . . . . . . . . . . . . . . . . . . 200
View and Implement Software Updates for Peripherals . . . . . . . . . . 200
View Software Updates for Peripherals . . . . . . . . . . . . . . . . . . . . . 201
Upload Peripheral Software Updates to the CMA Web Server . 202
Configure Peripheral Updates for Production . . . . . . . . . . . . . . . 202
Configure Peripheral Updates for Trial . . . . . . . . . . . . . . . . . . . . . 204
Scheduled Software Update Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
View Scheduled Software Update Information . . . . . . . . . . . . . . . . . . 206
View List of Software Update Packages . . . . . . . . . . . . . . . . . . . . . . . . 206
Implement Scheduled Software Updates for Endpoints . . . . . . . . . . 206
List the Serial Numbers for the Endpoints to be Updated . . . . . 206
Download the Required Software Package . . . . . . . . . . . . . . . . . . 207
Request Update Activation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Upload the Software Package and Create a Software Update Profile
209
Schedule the Software Update for Endpoints . . . . . . . . . . . . . . . . 209
Cancel Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
13 Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Device Summary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Device Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Call Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Device Alerts Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218