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Polycom CMA System Setup Overview
Polycom, Inc. 401
Polycom CMA System Integration with Microsoft Lync Server
2010 or Microsoft Office Communications Server 2007
The CMA system supports the integration of selected Polycom endpoints with
Microsoft® Lync™ Server 2010 or Microsoft® Office Communications Server
2007. Integration with these unified communications servers allows Polycom
HDX system users to see client users who have been added to the Polycom
HDX system Favorites list and place audio and video calls to them.
Conversely, client users can also see Polycom HDX system users in their client
Contacts List and place audio and video calls to them.
For Polycom HDX systems that are integrated with a Lync or Office
Communications server, the unified communications server replaces the CMA
system as the presence and directory service provider. However, the CMA
system continues to act as the gatekeeper and manager for these endpoint
systems.
The CMA system supports the integration with these unified communications
servers by provisioning endpoints with the credentials, Exchange server IP
address, and communications service settings they need.
To provision endpoints with the information required to integrate with these
unified communications servers, you must complete the following tasks:
1 “Integrate with Microsoft Lync Server 2010 or Microsoft Office
Communications Server 2007” on page 407.
2 “Provision SIP Settings for Microsoft Lync or Microsoft Office
Communications Server Integration” on page 408.
Endpoint Directory and Directory Settings
When an endpoint registers with the CMA system, its information is
automatically entered into the Global Address Book. When information
changes at the endpoint, the Global Address Book is automatically updated as
well. If an endpoint is configured to Allow Directory Changes, additions and
deletions to the Global Address Book are pushed to the endpoint.
Endpoints that get their global directory from the CMA system will either get
the Global Address Book or the enterprise LDAP directory. Two Directory
Setup options allow you to affect which devices and users appear in the
endpoint directory.
Typically, standard endpoints (those that are not dynamically managed)
register for the Polycom GDS and are listed in the CMA system Global
Address Book. The Global Address Book allows standard endpoint users to
call other standard endpoint users by selecting them by name. In this case, the
Global Address Book is limited to 2000 entries, which is the limit that standard
endpoint systems can manage.