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System Management and
Maintenance
This chapter describes the following Polycom
®
Converged Management
Application™ (CMA®) system operations topics:
• Management and Maintenance Overview
• Recommended Regular Maintenance
Management and Maintenance Overview
The CMA system requires relatively little ongoing maintenance beyond
monitoring the status of the system and downloading backups you want to
archive. All system management and maintenance tasks can be performed in
the management interface. See the appropriate topic for your user role:
• Administrator Responsibilities
• Auditor Responsibilities
Administrator Responsibilities
As a CMA system administrator, you’re responsible for the installation,
configuration, and ongoing maintenance of the system. You should be familiar
with the following tasks and operations:
• Installing licenses when the system is first installed and when additional
endpoints are added. See “Polycom CMA System Licensing” on page 384.
• Monitoring system health and performing the recommended regular
maintenance. See “Recommended Regular Maintenance” on page 523.
• Using the system tools provided to aid with system and network
diagnostics, monitoring, and troubleshooting. See “System
Troubleshooting” on page 529. Should the need arise, Polycom Global
Services personnel may ask you to use these tools.