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Polycom CMA System Operations Guide
516 Polycom, Inc.
3 Click Update.
Add a Remote Alert Profile
You can add a remote alert profile to identify which device alerts from which
devices should be sent as part of a remote alert profile. Note that using a
combination of setting alerts by device type and by specific types, provide
additional granularity in managing device alerts.
Directory Status
Unknown
The CMA system gatekeeper cannot determine the
directory status of the endpoint.
Directory Not
Registered
The endpoint is not registered to the directory service.
Presence Status
Unknown
The CMA system gatekeeper cannot determine the
presence status of the endpoint.
Presence
Unregistered
The endpoint is not registered to the presence service.
User Assistance
Request
The endpoint user sent a request for help.
Management
URL Not Set
The CMA system is not one of the management URLs set
on the endpoint, possibly because the management URL
list is full.
Note
Because endpoint systems do not have an interface to
manually delete management URLs, if the management
list is full you must disconnect the endpoint’s network
cable for two minutes. This should clear up all the mgmt
server URLs.
Touch Control
Disconnected
The Touch Control device that was connected to the listed
HDX is no longer connected to the HDX.
Touch Control
Software
Incompatible with
Endpoint
The software version of the Touch Control platform is not
compatible with the Endpoint software version.
SIP URI Not
Provisioned
A dynamically-managed endpoint at a site with SIP
enabled does not have a SIP dial string reservation. The
endpoint is provisioned without SIP enabled.
SIP Status
Unknown
The SIP server cannot determine the status of the
endpoint.
SIP Unregistered The endpoint is not registered with the SIP server.
Alert Type Alert indicates...