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Polycom CMA System Operations Guide
434 Polycom, Inc.
Implement a Redundant Polycom CMA 5000 System
You can set up a CMA 5000 system in a fault-tolerant, high-availability,
redundant configuration. The CMA 4000 system is not available in a
redundant configuration.
This section has two procedures. One describes how to convert an existing
non-redundant CMA 5000 system to a redundant configuration. The other
describes how to configure redundancy on a newly installed system.
To add a redundant Polycom CMA system server to an existing system
1 In a maintenance window when there are no running conferences, verify
that your primary CMA 5000 system is pointed to an external Microsoft
SQL Server database and is properly licensed.
2 Install the redundant CMA 5000 system as described in the Polycom CMA
Getting Started Guide. During installation, point the redundant CMA 5000
system server to its internal database.
3 Request the required software activation key code for the redundant
server as described in “Request a Software Activation Key Code” on
page 411.
4 Enter the redundant license onto the redundant CMA 5000 system server.
a Log into the CMA 5000 system, and go to Admin > Server Settings >
Licenses.
b Enter the activation key code for the redundant server into the Add
New License > Activation Key field and click Add.
You will receive a message indicating that you’ve entered a
redundant license and the system must be rebooted. DO NOT
REBOOT NOW. The redundant server will automatically reboot
when you perform step 6.
5 On the primary server:
a Go to Admin > Server Settings > Redundant Configuration.
b Enter the Virtual IP for the redundant system and click Submit.
The primary system will reboot.
6 Wait for the primary system to completely reboot and is back online, and
then on the redundant server:
a Go to Admin > Server Settings > Database.
b On the Database page, select the Use an external SQL Server
database check box.
c Enter the database information from the primary server that is, the
database server’s IP address, and SQL server port number in the
Database page.