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Polycom CMA System Operations Guide
220 Polycom, Inc.
Scheduled The date and time, in the default format of
yyyy-mm-dd
hh:mm
, when the device software is scheduled to be
updated.
This field is blank if the device is not scheduled for
provisioning.
Last Attempt
Date/Time
The date and time, in the default format of
yyyy-mm-dd
hh:mm:ss
, of the last software update message exchanged
with the device.
Failure Reason A text description of the reason the software update failed.
Causes for failure may include:
• The software update file location does not exist.
• A password for the device is set in the video endpoint
system, and you must enter it in CMA.
• A network error has occurred.
• The update has timed out.
• An internal error occurred on the device, and you must
reboot it.
• A profile has not been configured.
• An endpoint is offline.
• An incorrect activation key is in the key file.
• An unknown error has occurred. Reboot the device
Log Message A read-only text box that contains the log message text
recorded during the execution of the software update.
Note that there are no log messages displayed for
dynamically-managed endpoints.
Field Description