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Polycom, Inc. 287
To view the Endpoint Usage Report
1 Go to Reports > Endpoint Usage Report.
The Endpoint Usage Report page appears displaying the following
information for the endpoints for which CDRs are available.
The CDRs are displayed in alphabetical order for the default Start Date
and End Date. By default, the CDRs for the last week are reported.
2 To restrict the report to a different time period, change the Start Date and
End Date. The report is dynamically updated.
3 Use the Filter to customize the report by endpoint Type, Name, IP
Address, ISDN Video Number, Alias, Site, or VIP status.
4 To generate the Endpoint Usage report, select one or more endpoints to
include in the report and click Generate Report. Use the C
TRL key, to
select multiple endpoints.
The Generate Report page displays the Summary usage report for the
selected endpoints. It includes the following information for the calls.
5 To select a different group of endpoints, click Change Selection, select
the endpoints, and click Generate Report again.
6 Click Call Times to see a chart that identifies the number of calls versus
the start time for the calls.
Field Description
Serial Number The registered serial number of the endpoint.
Endpoint Name The registered name of the endpoint.
Site The location at which the endpoint resides.
Owner/Room The person or room to whom the endpoint is registered.
Field Description
Number of calls Specifies the number of calls the selected endpoints
joined for the selected date range. Click Details to get
more information about these calls.
Total call time Specifies the total amount of time the selected endpoints
spent in conference during the selected date range.
Average time per
call
Specifies the average amount of time the selected
endpoints spent in conference during the selected date
range, that is, the total call time divided by the number of
calls.
Average rate per
call
Specifies the average bit rate for the selected calls.