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System Backup and Recovery Operations
Polycom, Inc. 527
4 When the operation is completed, click OK.
5 Browse to the location specified in step 3 and verify the file download.
Restore Database and System Configuration
A user assigned the Administrator role can restore a CMA system using a
backup archive. To restore an CMA system, follow the procedures in this
topic.
To restore a system from a backup archive
1 “Restore to Factory Default Image” on page 527.
2 Perform First Time Setup. For more information about First Time Setup,
see the Polycom CMA System Getting Started Guide for this release.
3 “Restore from a Backup Archive” on page 528 using the last archived
configuration. The archived configuration will overwrite the
configuration that resulted from First Time Setup. The only CMA system
configuration settings not included in the archive and thus not
overwritten are the network settings and the security certificates required
for an operational system.
In cases when the CMA system is functional, but the configuration or database
is corrupted, the backup archive can also be used to return a CMA system back
to its last known good archive. As long as the network settings and security
certificates are operational, the last known good archive will return the CMA
system to its former functional state.
Restore to Factory Default Image
In a disaster recovery situation, your Polycom Global Services (PGS) support
representative may be required to restore your CMA system to its factory
default image.
To perform this disaster recovery procedure, you will need the Restore to
Factory Default DVD that shipped with the CMA system server. This DVD
has the base image of the CMA system server software.
WARNING
• This is a last resort, so never do this without being instructed to do so by PGS
support.
• This process will wipe out your system database and all other system data.
• The Restore to Factory Default DVD is specific to the CMA system server type
and version.