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Users and Groups Overview
Polycom, Inc. 259
Device Associations and Presence
The CMA system assumes that users will be associated with endpoints. You
can associate a user with more than one endpoint, but one endpoint is
designated as the primary endpoint.
When scheduling a user in a conference, the CMA system will, by default,
schedule the user’s primary endpoint. The scheduler can choose to change the
request to schedule one of the user’s other endpoints.
The CMA system is also a presence service, which is the part of the system that
maintains online status information for the users of dynamically managed
endpoints. The presence service allows users to access information about the
online status of other users. This is important, because when you make a video
call or start a chat, that action only takes you to an endpoint. It doesn’t ensure
that you will reach the person you want to reach. The presence service
provides information about the user’s availability, which improves your
chances of getting the person.