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Operating in Maximum Security Environments
Polycom, Inc. 25
Operator
The operator’s reporting functionality and workflow on a CMA system
operating in maximum security mode has changed . Users assigned the
Operator role can only access the following system report:
• Conference Usage Report
Users assigned the Operator role cannot access the following system reports:
• IP Call Detail Records
• Endpoint Usage Report
• Gatekeeper Message Log
For more information on these reports, see the Polycom CMA System
Administrator’s Guide.
Auditor
Users assigned the Auditor role can access the following system reports:
• Endpoint Usage Report
• System Log Files
• Audit Log Files
For more information on these reports, see the Polycom CMA System
Administrator’s Guide.
The Auditor role and workflow allows the auditor to:
• View online the Endpoint Usage Report for selected endpoints.
The system change required to support this workflow change is:
The Endpoint Usage Report menu option and page is available from the
Reports menu, but the Generate Report and Download All CDRs options
are not available to the auditor.
• Download the System Log Files.
The system changes required to support this workflow change are:
— The System Log Files menu option and page is available from the
Reports menu.
— The Download ALL command is available from the list of ACTIONS.
• Backup and Delete audit log files.
The system changes required to support this workflow change are:
— The Audit Log Files menu option and page is available from the
Reports menu.
— The Backup and Delete command is available from the list of
ACTIONS. This option allows an auditor to backup and delete
selected audit logs. During this process, the CMA system requires that