Filter
Top Products
42-6
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 42 Route Group Configuration
Removing Devices from a Route Group
Additional Information
See the “Related Topics” section on page 42-7.
Removing Devices from a Route Group
You can remove devices from a new route group or from an existing route group. The following
procedure describes removing a device from an existing route group.
Procedure
Step 1 Choose Call Routing > Route/Hunt > Route Group.
Step 2 Locate the route group from which you want to remove a device. See the “Finding a Route Group”
section on page 42-3.
Step 3 In the Selected Devices list box, choose a device to be removed and click the Down arrow below the
Selected Devices list box to move the device to the Removed Devices list box. Repeat this step for each
device that you want to remove from this route group.
Note You must leave at least one device in a route group.
Step 4 To remove the devices, click Save.
Additional Information
See the “Related Topics” section on page 42-7.
Deleting a Route Group
The following procedure describes how to delete a route group.
Before You Begin
You cannot delete a route group that a route/hunt list references. To find out which route lists are using
the route group, in the Route Group Configuration window, choose Dependency Records from the
Related Links drop-down list box and click Go. If the dependency records are not enabled for the system,
the Dependency Records Summary window displays a message. For more information about dependency
records, refer to the
“Accessing Dependency Records” section on page A-2. If you try to delete a route
group that is in use, Cisco Unified Communications Manager displays a message. Before deleting a route
group that is currently in use, you must perform the following task:
• Remove the route group from all route lists to which it belongs before deleting the route group. See
the
“Removing Route Groups from a Route List” section on page 43-5.
Tip To delete route groups and route patterns, first delete the route pattern; second, delete the route list; and
finally, delete the route group.