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85-4
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 85 Message Waiting Configuration
Configuring Message Waiting
Configuring Message Waiting
To configure message waiting for use with voice-messaging systems, use the following procedure.
Procedure
Step 1 Choose Voice Mail > Message Waiting.
Step 2 Click the Add New.
The Message Waiting Number Configuration window displays.
Step 3 Enter the appropriate settings as described in Table 85-1.
Note The voice-messaging system only uses the message-waiting on/off directory number to turn on
the message-waiting indicator. Because Cisco Unified Communications Manager does not use
the Message Waiting on/off number for receiving calls, the Display, Forward All, Forward Busy,
and Forward No Answer fields do not get used.
Step 4 To add this device to the system, click Save.
Additional Information
See the “Related Topics” section on page 85-5.
Deleting a Message Waiting Number
To delete the message-waiting number, perform these procedures.
Procedure
Step 1 Choose Voice Mail > Message Waiting.
Step 2 Find the message-waiting number by using the procedure in the “Finding a Message Waiting Number”
section on page 85-2.
Step 3 Click the message-waiting number that you want to delete.
Step 4 Click Delete.
A confirmation window displays.
Step 5 To delete the message-waiting number, click OK or to cancel the deletion process, click Cancel.
Additional Information
See the “Related Topics” section on page 85-5.