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Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 83 Cisco Voice-Mail Port Configuration
Finding a Cisco Voice-Mail Port
Finding a Cisco Voice-Mail Port
Because you will typically have a number of Cisco voice-mail ports in your network, Cisco Unified
Communications Manager lets you locate specific Cisco voice-mail ports on the basis of specific criteria.
Use the following procedure to locate Cisco voice-mail ports.
Note During your work in a browser session, Cisco Unified Communications Manager Administration retains
your Cisco voice-mail port search preferences. If you navigate to other menu items and return to this
menu item, Cisco Unified Communications Manager Administration retains your Cisco voice-mail port
search preferences until you modify your search or close the browser.
Procedure
Step 1 Choose Voice Mail >Cisco Voice Mail Port.
The Find and List Voice Mail Ports window displays. Records from an active (prior) query may also
display in the window.
Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.
To filter or search records
• From the first drop-down list box, select a search parameter.
• From the second drop-down list box, select a search pattern.
• Specify the appropriate search text, if applicable.
External Number Mask Specify the mask that is used to format caller ID information for
external (outbound) calls. The mask can contain up to 50 characters.
Enter the literal digits that you want to display in the caller ID
information and use Xs to represent the directory number of the device.
You can also enter the international escape character +.
When Automated Alternate Routing (AAR) routes calls due to
insufficient bandwidth, Cisco Unified Communications Manager uses
the value in this field to place the call if sufficient bandwidth is not
available.
Example
DN 1000 (external mask 9728131000) calls DN 1001 (external mask
2144131001). If insufficient bandwidth blocks the call, Cisco Unified
Communications Manager uses the AAR prefix digits along with
2144131001 to place the call to 1001.
Table 83-1 Cisco Voice-Mail Port Configuration Settings (continued)
Field Description