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86-4
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 86 Cisco Voice-Mail Pilot Configuration
Deleting a Voice-Mail Pilot Number
Additional Information
See the “Related Topics” section on page 86-5.
Deleting a Voice-Mail Pilot Number
To delete the voice-mail pilot number, perform these procedures. You cannot delete the default or the No
Voice Mail profile numbers.
Before You Begin
You cannot delete voice-mail pilot numbers that a voice-mail profile uses. To find out which voice-mail
profiles are using the voice-mail pilot, in the Voice Mail Pilot Configuration window, choose
Dependency Records from the Related Links drop-down list box and click Go. If the dependency
records are not enabled for the system, the dependency records summary window displays a message.
For more information about dependency records, see the
“Accessing Dependency Records” section on
page A-2. If you try to delete a voice-mail pilot that is in use, Cisco Unified Communications Manager
displays a message. Before deleting a voice-mail pilot that is currently in use, you must perform either
or both of the following tasks:
• Assign a different voice-mail pilot to any voice-mail profiles that are using the voice-mail pilot that
you want to delete. See the
“Configuring a Voice-Mail Profile” section on page 87-3.
• Delete the voice-mail profiles that are using the voice-mail pilot that you want to delete. See the
“Deleting a Voice-Mail Profile” section on page 87-5.
Procedure
Step 1 Choose Voice Mail > Voice Mail Pilot.
Step 2 Find the voice-mail pilot by using the procedure in the “Finding a Cisco Voice-Mail Pilot” section on
page 86-2.
Step 3 Click the Cisco voice-mail pilot that you want to delete.
Step 4 Click Delete.
A confirmation window displays.
Note If you choose the default or the No Voice Mail pilot numbers, the Delete button does not display.
Step 5 To delete the voice-mail pilot, click OK or to cancel the deletion process, click Cancel.
If a voice-mail profile uses this voice-mail pilot number, a message displays and indicates the number
of voice-mail profiles that use this voice-mail pilot number.
Additional Information
See the “Related Topics” section on page 86-5.