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Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 87 Voice-Mail Profile Configuration
Deleting a Voice-Mail Profile
Deleting a Voice-Mail Profile
To delete a voice-mail profile, use the following procedure. You cannot delete the default profile or the
No Voice Mail profile.
Before You Begin
You cannot delete a voice-mail profile that a directory number uses. To find out which directory numbers
are using the voice-mail profiles, in the Voice Mail Profile Configuration window, choose Dependency
Records from the Related Links drop-down list box and click Go. If the dependency records are not
enabled for the system, the dependency records summary window displays a message. For more
information about dependency records, see the
“Accessing Dependency Records” section on page A-2.
If you try to delete a voice-mail profile that is in use, Cisco Unified Communications Manager displays
a message. Before deleting a voice-mail profile that is currently in use, you must perform either or both
of the following tasks:
• Assign a different voice-mail profile to any devices that are using the voice-mail profile that you
want to delete.
• Delete the devices that are using the voice-mail profile that you want to delete.
Procedure
Step 1 Choose Voice Mail > Voice Mail Profile.
Step 2 To locate the voice-mail profile that you want to delete, follow the procedure on “Finding Voice-Mail
Profiles” section on page 87-2.
Step 3 Check the check box next to the voice-mail profiles that you want to delete. To select all the voice-mail
profiles in the window, check the check box in the matching records title bar.
Step 4 Click Delete Selected.
Additional Information
See the “Related Topics” section on page 87-5.
Related Topics
• Voice-Mail Profile Configuration Settings, page 87-1
• Finding Voice-Mail Profiles, page 87-2
• Configuring a Voice-Mail Profile, page 87-3
• Synchronizing a Voice Mail Profile With Affected Devices, page 87-4
• Deleting a Voice-Mail Profile, page 87-5
• Voice Mail Connectivity to Cisco Unified Communications Manager, Cisco Unified
Communications Manager System Guide
• Cisco Unity and Cisco Unity Connection Configuration Checklist, Cisco Unified Communications
Manager System Guide