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64-5
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 64 Directory Number Configuration
Directory Number Configuration Settings
Calling Search Space From the drop-down list box, choose the appropriate calling search space. A calling search
space comprises a collection of partitions that are searched for numbers that are called from
this directory number. The value that you choose applies to all devices that are using this
directory number. For configuration information about calling search space for directory
numbers, see the
“Calling Search Space” section on page 64-23.
Changes result in an update of the numbers that the Call Pickup Group field lists.
You can configure calling search space for Forward All, Forward Busy, Forward No Answer,
Forward No Coverage, and Forward on CTI Failure directory numbers. The value that you
choose applies to all devices that are using this directory number.
You must configure either primary Forward All Calling Search Space or Secondary Forward
All Calling Search Space or both for Call Forward All to work properly. The system uses these
concatenated fields (Primary CFA CSS + Secondary CFA CSS) to validate the CFA
destination and forward the call to the CFA destination.
Note If the system is using partitions and calling search spaces, Cisco recommends that you
configure the other call forward calling search spaces as well. When a call is
forwarded or redirected to the call forward destination, the configured call forward
calling search space gets used to forward the call. If the forward calling search space
is None, the forward operation may fail if the system is using partitions and calling
search spaces. For example, if you configure the Forward Busy destination, you should
also configure the Forward Busy Calling Search Space. If you do not configure the
Forward Busy Calling Search Space and the Forward Busy destination is in a partition,
the forward operation may fail.
When you forward calls by using the CFwdAll softkey on the phone, the automatic
combination of the line CSS and device CSS does not get used. Only the configured Primary
CFA CSS and Secondary CFA CSS get used. If both of these fields are None, the combination
results in two null partitions, which may cause the operation to fail.
If you want to restrict users from forwarding calls on their phones, you must choose a
restrictive calling search space from the Forward All Calling Search Space field.
For more information, refer to Partitions and Calling Search Spaces, in the Cisco Unified
Communications Manager System Guide.
Presence Group Configure this field with the Presence feature.
From the drop-down list box, choose a Presence group for this directory number. The selected
group specifies the devices, end users, and application users that can monitor this directory
number.
The default value for Presence Group specifies Standard Presence group, configured with
installation. Presence groups that are configured in Cisco Unified Communications Manager
Administration also appear in the drop-down list box.
Presence authorization works with presence groups to allow or block presence requests
between groups. Refer to the
“Presence” chapter in the Cisco Unified Communications
Manager Features and Services Guide for information about configuring permissions between
groups.
User Hold MOH Audio
Source
Choose the audio source that plays when a user initiates a hold action.
Table 64-1 Directory Number Configuration Settings (continued)
Field Description