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CHAPTER
105-1
Cisco Unified Communications Manager Administration Guide
OL-18611-01
105
Recording Profile Configuration
To provision line appearances of agents for call recording, administrators create one or more call
recording profiles. The administrator then selects a recording profile for a line appearance.
To create a recording profile, a Cisco Unified Communications Manager administrator chooses Device >
Device Settings
> Recording Profile in Cisco Unified Communications Manager Administration.
Use the following topics to configure recording profiles:
• Recording Profile Configuration Settings, page 105-1
• Finding a Recording Profile, page 105-2
• Configuring a Recording Profile, page 105-3
• Deleting a Recording Profile, page 105-3
• Related Topics, page 105-4
Recording Profile Configuration Settings
To provision line appearances of agents for call recording, you create one or more call recording profiles.
You then select a recording profile for a line appearance.
To create a recording profile, a Cisco Unified Communications Manager administrator chooses Device >
Device Settings
> Recording Profile in Cisco Unified Communications Manager Administration.
Table 105-1 describes the recording profile configuration settings. For related procedures, see the
“Related Topics” section on page 105-4.
Table 105-1 Recording Profile Configuration Settings
Field Description
Name Enter a name to identify the recording profile.
Recording Calling
Search Space
From the drop-down list box, choose the calling search space that contains
the partition of the route pattern that is associated with the SIP trunk that is
configured for the recorder.
Recording Destination
Address
Enter the directory number (DN) or the URL of the recorder that associates
with this recording profile.