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113-8
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 113 Application User Configuration
Adding an Administrator User to Cisco Unity or Cisco Unity Connection
The Create Cisco Unity User link displays only if you install and configure the appropriate Cisco Unity
or Cisco
Unity Connection software. Refer to the applicable Cisco Unified Communications Manager
Integration Guide for Cisco Unity or the applicable Cisco Unified Communications Manager SCCP
Integration Guide for Cisco
Unity Connection.
Before You Begin
Ensure that you have defined an appropriate template for the user that you plan to push to Cisco Unity or
Cisco
Unity Connection. For Cisco Unity Connection users, refer to the applicable User Moves, Adds, and
Changes Guide for Cisco
Unity Connection. For Cisco Unity users, refer to the System Administration
Guide for Cisco
Unity.
Procedure
Step 1 Find the application user, as described in the “Finding an Application User” section on page 113-5.
Step 2 From the Related Links drop-down list box, choose the Create Cisco Unity Application User link and
click Go.
The Add Cisco Unity User dialog box displays.
Step 3 From the Application Server drop-down list box, choose the Cisco Unity or Cisco Unity Connection
server on which you want to create a Cisco
Unity or Cisco Unity Connection user and click Next.
Step 4 From the Application User Template drop-down list box, choose the template that you want to use.
Step 5 Click Save.
The administrator account gets created in Cisco Unity or Cisco Unity Connection. The link in Related
Links changes to Edit Cisco
Unity User in the Application User Configuration window. You can now
view the user that you created in Cisco
Unity Administration or Cisco Unity Connection Administration.
Note When the Cisco Unity or Cisco Unity Connection user is integrated with the Cisco Unified
Communications Manager Application User, you cannot edit fields such as Alias (User ID in Cisco
Unified Communications Manager Administration), First Name, Last Name, Extension (Primary
Extension in Cisco Unified Communications Manager Administration), and so on, in Cisco
Unity
Administration or Cisco
Unity Connection Administration. You can only update these fields in Cisco
Unified Communications Manager Administration.
Note Cisco Unity and Cisco Unity Connection monitor the synchronization of data from Cisco Unified
Communications Manager. You can configure the sync time in Cisco
Unity Administration or
Cisco
Unity Connection Administration on the Tools menu. For Cisco Unity Connection, refer to the
User Moves, Adds, and Changes Guide for Cisco
Unity Connection for more information. For
Cisco Unity, refer to the System Administration Guide for Cisco Unity.
Additional Information
See the “Related Topics” section on page 113-13.