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114-9
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 114 End User Configuration
Configuring an End User
Configuring an End User
The following procedure provides instructions on adding and configuring an end user.
Note You can add end users through Cisco Unified Communications Manager Administration only when
synchronization with an LDAP server is not enabled. When synchronization is disabled, you can add new
users to the Cisco Unified Communications Manager database, and you can change the settings for
existing users, including the user ID. Use the System
> LDAP > LDAP System menu option to verify
that LDAP synchronization is not enabled. In the LDAP System window that displays, ensure that the
Enable Synchronizing from LDAP Server check box is not checked.
If you enable LDAP synchronization, you cannot add an end user, delete an end user, or change some
existing user information, including user IDs, in the End User Configuration windows.
You can configure a Cisco Unified Communications Manager Administration end user as a Cisco Unity
Connection user by using the Create a Cisco
Unity User option in the End User Configuration window,
as described in the
“Creating a Cisco Unity Connection Voice Mailbox” section on page 114-10. You can
then configure any additional settings in Cisco Unity Connection Administration.
Procedure
Step 1 Choose User Management > End User.
The Find and List End Users window displays. Use the two drop-down list boxes to search for an end
user.
Step 2 Click Add New.
The End User Configuration window displays.
Step 3 Enter the appropriate settings as described in Table 114-1.
Step 4 When you have completed the end user information, save your changes and add the end user by clicking
Save.
Next Steps
If you want to associate devices to this end user, continue with the “Associating Devices to an End User”
procedure.
To manage credentials for this end user, continue with the “Managing End User Credential Information”
procedure.
To create a Cisco Unity Connection Voice Mailbox for this user in Cisco Unified Communications
Manager Administration, continue with the procedure in
“Creating a Cisco Unity Connection Voice
Mailbox” section on page 114-10.
Note Before you can create a Cisco Unity Connection mailbox for the end user, you must configure the end
user with a phone device association and a primary extension, and the integration between Cisco Unified
Communications Manager and Cisco
Unity Connection must be complete. For more information, refer
to the Cisco Unified Communications Manager SCCP Integration Guide for Cisco
Unity Connection or
the Cisco Unified Communications Manager SIP Trunk Integration Guide for Cisco Unity Connection.