Cisco Systems OL-18611-01 Work Light User Manual


 
45-2
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 45 Line Group Configuration
Line Group Configuration Settings
Table 45-1 describes the line group configuration settings.
Table 45-1 Line Group Configuration Settings
Field Description
Line Group Information
Line Group Name Enter a name for this line group. The name can comprise up to 50
alphanumeric characters and can contain any combination of spaces,
periods (.), hyphens (-), and underscore characters (_). Ensure that each
line group name is unique to the route plan.
RNA Reversion Timeout Enter a time, in seconds, after which Cisco Unified Communications
Manager will distribute a call to the next available or idle member of this
line group or to the next line group if the call is not answered and if the
first hunt option, Try next member; then, try next group in Hunt List, is
chosen. The RNA Reversion Timeout applies at the line-group level to all
members.
Distribution Algorithm Choose a distribution algorithm, which applies at the line-group level,
from the options in the drop-down list box:
Top Down—If you choose this distribution algorithm, Cisco Unified
Communications Manager distributes a call to idle or available
members starting from the first idle or available member of a line
group to the last idle or available member.
Circular—If you choose this distribution algorithm, Cisco Unified
Communications Manager distributes a call to idle or available
members starting from the (n+1)
th
member of a line group, where the
n
th
member is the member to which Cisco Unified Communications
Manager most recently extended a call. If the n
th
member is the last
member of a line group, Cisco Unified Communications Manager
distributes a call starting from the top of the line group.
Longest Idle Time—If you choose this distribution algorithm, Cisco
Unified Communications Manager only distributes a call to idle
members, starting from the longest idle member to the least idle
member of a line group.
Broadcast—If you choose this distribution algorithm, Cisco Unified
Communications Manager distributes a call to all idle or available
members of a line group simultaneously. See the Note in the
description of the
Selected DN/Route Partition field for additional
limitations in using the Broadcast distribution algorithm.
The default value specifies Longest Idle Time.