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Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 100 IP Phone Services Configuration
Deleting an IP Phone Service
Step 5 To apply the changes, update the IP phone services Configuration window:
• If the service was modified after subscriptions existed, click Update Subscriptions to rebuild all
user subscriptions. You must update subscriptions if you changed the service URL, removed a phone
service parameter, or changed the Parameter Name for a phone service parameter.
Note If you change the service URL, remove an IP phone service parameter, or change the name
of a phone service parameter for a phone service to which users are subscribed, be sure to
click Update Subscriptions to update all currently subscribed users with the changes. If you
do not do so, users must resubscribe to the service to rebuild the URL correctly.
• If the service is new and you do not need to rebuild user subscriptions, click Save.
Additional Information
See the “Related Topics” section on page 100-9.
Deleting an IP Phone Service
Perform the following steps to delete an IP phone service.
Before You Begin
When you delete an IP phone service, Cisco Unified Communications Manager removes all service
information, user subscriptions, and user subscription data from the database. To find out which devices
are using the IP phone service, from the IP phone service Configuration window, choose Dependency
Records from the Related Records drop-down list box and click Go. If the dependency records are not
enabled for the system, the dependency records summary window displays a message. For more
information about dependency records, see the
“Accessing Dependency Records” section on page A-2.
If you try to delete an IP phone service that is in use, Cisco Unified Communications Manager displays
a message. Before deleting an IP phone service that is currently in use, you must perform either or both
of the following tasks:
• Assign a different IP phone service to any devices that are using the IP phone service that you want
to delete. See the
“Deleting a Phone” section on page 91-33.
• Delete the devices that are using the IP phone service that you want to delete. See the “Deleting a
Phone” section on page 91-33.
Procedure
Step 1 Find the IP phone service by using the procedure in the “Finding an IP Phone Service” section on
page 100-4.
Step 2 Click the name of the IP phone service that you want to delete.
The IP phone services Configuration window displays.
Step 3 Click Delete.
You receive a message that asks you to confirm the deletion.