Cisco Systems OL-18611-01 Work Light User Manual


 
45-3
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 45 Line Group Configuration
Line Group Configuration Settings
Hunt Options
No Answer For a given distribution algorithm, choose a hunt option for Cisco Unified
Communications Manager to use if a call is distributed to a member of a
line group that does not answer. This option gets applied at the member
level. Choose from the options in the drop-down list box:
Try next member; then, try next group in Hunt List—If you choose
this hunt option, Cisco Unified Communications Manager distributes
a call to idle or available members starting from the first idle or
available member of a line group to the last idle or available member.
If unsuccessful, Cisco Unified Communications Manager then tries
the next line group in a hunt list.
Try next member, but do not go to next group—If you choose this
hunt option, Cisco Unified Communications Manager distributes a
call to idle or available members starting from the first idle or
available member of a line group to the last idle or available member.
Cisco Unified Communications Manager stops trying upon reaching
the last member of the current line group.
Skip remaining members, and go directly to next group—If you
choose this hunt option, Cisco Unified Communications Manager
skips the remaining members of this line group when the RNA
reversion timeout value elapses for the first member. Cisco Unified
Communications Manager then proceeds directly to the next line
group in a hunt list.
Stop hunting—If you choose this hunt option, Cisco Unified
Communications Manager stops hunting after trying to distribute a
call to the first member of this line group and the member does not
answer the call.
Table 45-1 Line Group Configuration Settings (continued)
Field Description