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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Chapter 18 Working With Contract Connection
Getting Device Type Summary Report and Contract Status Detailed Report
• Total number of submitted devices.
• Number of devices successfully processed by Cisco.com Contract Connection system.
• Devices not processed because of insufficient inventory data, such as vendor type or serial number.
If you want to revert to the default values in the Contract Connection Reports dialog box, click Reset.
The following buttons are available in the Summary Report page:
Contract Status Detailed Report
The Contract Status Detailed Report gives details about a specific device. You can view the following
information in the Contract Status Detailed Report page.
To view Contract Status Detailed Report:
Button Description
Export to File
(Icon)
Exports the report in either PDF or CSV format.
Print
(Icon)
Generates a format of the report that you can print.
Field Description
Contract Status Support status for the device. This is determined by a device serial number in the Resource Manager
Essentials inventory that matches the serial number in the Cisco support database.
The Contract Status can be A=> active, E=> expired or N=> no contract.
Device Type Cisco-specific device class description.
Device Name Assigned host name.
Electronic Serial
No
Serial number that you set using CLI when you enter the device into the network.
Managed Serial No Serial number that is in the Resource Manager Essentials inventory database.
Shipment Serial No Serial number embedded on the chassis hardware.
Contract No Cisco support contract identification number.
Contract Type Cisco support contract code.
Cisco Part No Cisco part number for the device.
Begin Date Start date of the Cisco support contract for the device. This indicates whether the Contract Status is
active or expired.
End Date End date of the Cisco support contract for the device. This indicates whether the Contract Status is
active or expired.
Sales Order Original device shipment sales identification number.
Ship Date Date device left Cisco to be delivered to customer.