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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
SWIM0125 An unexpected error has
occurred. Contact Cisco
support and attach the
swim_debug.log file.
None. Please contact Cisco TAC with the UI log
available under:
Windows:
CSCOpx\logs\swim_debug.log
Solaris:
/var/adm/CSCOpx/log/swim_debug.log
SWIM0126 An unexpected error has
occurred. Contact Cisco
support and attach the
swim_debug.log file.
None. Please contact Cisco TAC with the UI log
available under:
Windows:
CSCOpx\logs\swim_debug.log
Solaris:
/var/adm/CSCOpx/log/swim_debug.log
SWIM0138 Cannot connect to the Job
Manager. Check whether
the jrm process is running
properly.
If it is not running, restart it
and try scheduling the job
again.
None To check whether jrm is running, run
command:
pdshow jrm
If jrm is down, restart CiscoWorks.
SWIM0139 Running image
information is not
available in Inventory for
Remote-Stage device
Devicename.
Perform Update Inventory
and check whether the
required Flash data appears
in the Detailed Device
report.
If it appears, retry the job;
else, the data is not yet
available from the device.
Either:
• The Inventory is not
updated
Or
• The image device
running on the device is
not populating the
required Flash MIB
information.
If data is not available from the device (due to
bug in the image), upgrade the device with the
higher version image.
This higher image populates the Detailed
Device report with the required Flash data.
SWIM0141 There is not enough free
space on the repository to
store the selected files.
Please free up some disk
space and retry the job.
Disk space is not sufficient on
the server.
Free up some disk space and retry the job.
Message-ID Error Message Probable Cause Possible Action