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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
• Q.In ACS login mode, I am not able to see links that I usually get to see.
• Q.In the Job Details Window (clicking on job ID in the Software Management Job Browser) I don't
see the job status being updated.
• Q.What validations are performed by Software Management before actual image distribution onto
the device?
• Q.What is the minimum software version required to be running on the device for Software
Management to upgrade the software?
• Q.Can I have a different script for each device in a job?
• Q.What device types can be used as remote stage device?
• Q.What device types cannot be upgraded using remote stage flow?
• Q.What are the pre-requisites for using the device as remote stage?
• Q.What Configuration changes are performed by Software Management on the remote stage device?
• Q.If I use the device as remote stage device does it impact the device's other functionalities? or what
are the performance implications of using the device as remote stage device?
• Q.Are there any Bad version of IOS for Remote stage device?
• Q.Can I perform module upgrade (like Bootloader/mica/microcom etc.) using remote stage flow?
• Q.How many devices in a job can be upgraded using remote stage?
• Q.Can I perform Parallel upgrade using remote stage flow?
• Q.Can I perform Slam dunk upgrade using the remote stage?
• Q.What is the difference between Run-from-RAM and Run-from-Flash devices?
• Q.When does Software Management use the remote copy protocol (rcp) to transfer images?
• Q.How does Software Management ensure that file corruption does not occur during transfer?
• Q.After an upgrade, why does Software Management sometimes leave behind image files in the
tftpboot directory?
• Q.How much temporary space do you need during image distribution?
• Q.Is Cisco.com connection mandatory for Software Management?
• A.Cisco.com connection is not mandatory for using basic Software Management functionality.
Image distribution, library management, tracking software upgrade changes, and other functions can
run without Cisco.com connectivity.
• Q.How does Software Management handle proxy environments?
• Q.Does Software Management support proxy with user authentication environments?
• Q.Why is the Cisco.com filter option on the Software Management Edit Preferences screen not
provided for Catalyst or Cisco 700 Series images?
• Q.How come the Cisco.com filter option does not work in LS1010 devices?
• Q.Can I configure Software Management to retrieve images from a Cisco.com mirror site rather than
the main Cisco.com site?
• Q.Why I cannot download crypto images?
• Q.How does Software Management verify the integrity of the images after importing them from
Cisco.com?
• Q.Why does the Flash size displayed in the Add Image to Repository (Source:Cisco.com) function
not match the actual size for some Cisco IOS devices?