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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Inventory Reports
CRIN0016 Registration with CCR
failed or no related
entries found in CCR
registry.
Check cri.log for more
details or contact
System Administrator
for more help.
CCR entry is not done for the
required archive setting.
Check cri.log and contact System
Administrator for further help.
CRIN0017 Directory {0} not found.
Choose valid directory
for setting the new
archive location.
Chosen directory might not exist. Create a new directory at required
location and choose the same again.
CRIN0018 You do not have write
permission to {0}.
Select the directory to
which you have write
permission.
No write permission to the selected
folder.
Select the folder one to which you have
write permission or change permissions
to the current chosen folder.
CRIN0020 Changing reports
archive location failed.
Check the cri.log for
more details.
Some other user may be accessing
archives or job is running.
While changing the archive location,
make sure that no job is running or no
archives are accessed.
Otherwise this task will not succeed.
CRIN0021 Moving the report
archives to the chosen
location failed. Check
the cri.log for more
details
This may be caused by any of the
following:
• Some other user may be
accessing archives or job is
running.
• You may not have write
permission to that folder.
• Disk space may not be
sufficient.
• Check the cri.log for more details.
• Make sure that no archives are
accessed or no job is running while
moving archives to new location.
• Make sure that the new location has
more free space than the old archive
directory size.
Not Applicable Inventory Report job
remains in the running
state forever.
The default runtime memory is set
as follows:
Minimum heap size:
128 MB
Maximum heap size:
512 MB
If the job requires heap size more
than 512 MB, then the job will
have insufficient memory and will
hangs or fail displaying this
message:
out of memory
1. Cancel the currently running job.
2. Increase minimum and maximum
heap in the following file:
NMSROOT\MDC\tomcat\webapps\
rme\WEB-INF\classes\com\cisco\n
m\rmeng\inventory\reports\datagen
erators\IRConfig.properties
to 512 MB and 1024 MB
respectively.
3. Schedule another job.
Message ID Error Message Probable Cause Possible Action