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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Archive Management
–
If authentication fails or Enable Password or Primary Enable Password is not present in
database
or
–
If logging into non-privileged mode fails or authentication fails in all above cases.
RME reports the login as failure.
Enable Login Authentication in SSH Mode
This section describes how the TACACS and other credentials are interpreted by RME in SSH mode.
Logging into the Privileged mode (Enable mode) involves two steps:
1. RME logs into non-privileged mode (See Login Authentication in SSH Mode).
2. If logging into non-privileged mode is successful, RME issues the enable command for the device
to enter into privileged mode.
If the device prompts for password, RME responds as follows:
–
If Primary Enable Password is entered in the database, RME sends Primary Enable password to
the device.
If you have enabled Enable Job Password option in the Job Policy dialog box (Resource
Manager Essentials > Admin > Config Mgmt > Config Job Policies) and if you have entered
the Login Password at the time of scheduling a job, RME sends the Login Password entered in
this dialog box. The Primary Password entered in the Device and Credential Repository
(Common Services > Device and Credentials > Device Management) is ignored.
–
If authentication fails or Enable Password or Primary Enable Password is not present in
database
or
–
If logging into non-privileged mode fails or authentication fails in all above cases.
RME reports the login as failure.
See the Device Management FAQs section to understand the device credentials mapping in Device and
Credential Repository.
Q.
What are the supported device prompts?
A.
The supported device prompts are:
The supported Device authentication prompts are:
• Routers
“Username:”, “Username: ”
“Password:”, “Password: ”
• Switches
“username: ”, “Username: ”
“password: ”, "Password: ”
• Cisco Interfaces and Modules — Network Analysis Modules
“login: ”
“Password: ” “password: ”
• Security and VPN — PIX