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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
NetShow
Q.
Where can I specify the job policies for NetShow?
A.
See the topic, Job Options, in Chapter: 11 Using NetShow Commands in the User Guide for
Resource Manager Essentials 4.1.
Q.
Why are the system-defined commands inside a command set, not shown based on device category?
A.
The system-defined commands do not map to a particular device category inside a command
set.When you run a job, these commands will be downloaded on all applicable devices.
Q.
How do I view the consolidated output of all the devices and the commands executed on these
devices?
A.
You can view the output of all the commands for all the devices by clicking the Print button on the
top right hand corner of the NetShow Job Details page.
Q.
What is Output Archive?
A.
The Output Archive feature in NetShow helps you archive and access the stored output that is
created from a NetShow job.
The Output Archive will not display the Job Summary and Work Order details, to view these see
topic Viewing Job Details, in Chapter: 11 Using NetShow Commands in the User Guide for
Resource Manager Essentials 4.1.
Q.
When is the output of a command archived?
A.
The command output is archived only if the job was executed completely. Cancelled jobs are not
archived.
Q.
When I delete a job, does the corresponding archive also get deleted?
A.
No. If you want to delete an archive, you can do so from the Output Archive page.
Q.
In the Output Archive page, what does Success = and Fail = under the heading Status mean?
A.
It indicates the number of devices on which a particular command execution was successful and the
number of devices on which it failed.
Q.
Why do devices show Fail status in NetShow jobs?
A.
A device will show Fail status if it is unreachable or if a single command execution fails.
Troubleshooting NetShow
Message ID Error Message Probable Cause Possible Action
NS0001 Could not get details for command
set.
RMEDbEngine may be
down.
Check whether RMEDbEngine is
running properly. If not, restart it and try
again.
NS0002 You have not selected a device
category.
You did not select a device
category while creating a
new Command Set.
Select a device category in the Select
Device Category page.
NS0003 You have not selected any
commands.
You did not select any
commands.
Selected any commands in the Select
Commands page.