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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Syslog Analyzer and Collector
Step 6 Restart the CWCS syslog service and the SyslogAnalyzer process:
• To restart the syslog service in the Control Panel, click Start next to the CWCS syslog service.
• To restart the SyslogAnalyzer process in RME, select Common Services > Server > Admin >
Processes and click Start.
Troubleshooting Syslog Analyzer and Collector
This section provides the troubleshooting information for the Syslog Analyzer and Collector application:
Message ID Error Message Probable Cause Possible Action
SLCA0114 {0}
1
could not be exported. Either file specified already
exists or file specified does not
have permissions to write.
• Choose another file or allow
overwrite by checking overwrite file
option.
• Give write permissions to the
selected file or choose another file
with the valid permission.
The casuser must have the write
permission.
SLCA0115 {0}
1.
could not be imported. None. Check if file {1)
2
specified exists, has
read permissions and contains valid
{0}
1.
Check if the database is running
normally.
SLCA0122 Cannot schedule job in the
past, Current Server {0}
3
,
please enter proper
schedule.
You have scheduled a job in the
past.
Select a future date.
SLCA0126 Could not subscribe to the
Collector.
None. • Check if the collector is running.
• Make sure that SSL certificates are
imported/exported correctly and
process restarted.
• Check if the Certificates
exported/imported are valid and
have not expired.
• Check if SyslogAnalyzer process is
running.