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A-18
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Inventory Reports
INVREP0038 Could not retrieve
device serial number
information.
Check whether the DCR Server is
running.
Check the invreports.log for more
details.
If the DCR Server is not running, restart
it.
INVREP0039 Could not retrieve user
defined fields.
Check whether the DCR Server is
running.
Check the invreports.log for more
details.
If the DCR Server is not running, restart
it.
INVREP0040 Database related failure. Check whether the RME database
is running.
Check the invreports.log for more
details.
If the database engine is not running
start the engine and try again.
CRIN0001 Not authorized to delete
{0} template(s).
Contact your system
administrator for further
help.
You may not have authorization to
perform this task.
Contact your system administrator to get
permissions.
CRIN0002 Not authorized to
modify template {0}.
Contact your system
administrator for further
help.
You may not have authorization to
perform this task.
Contact your system administrator to get
permissions.
CRIN0003 Template(s) {0} not
found. Check the log for
more details.
The templates may have been
deleted from another browser or by
another authorized user at the same
time.
You must recreate the required
templates.
CRIN0004 One or more of the
selected archives are
missing.
Check the log for more
details.
The archives may have been
deleted from another browser or by
another authorized user at the same
time.
You m us t recreate the jobs and get the
required archives.
CRIN0005 Job(s) {0} not found.
Check the log for more
details.
The jobs may have been deleted
from another browser or by another
authorized user at the same time.
You must recreate the jobs.
CRIN0006 Could not get templates
from {0}. Check the log
for more details.
Either:
• There is a specific problem
with {0} application.
Or
• The templates were deleted
from another browser or by
another authorized user.
Review the specific application log and
cri.log. If required, recreate the
templates.
Message ID Error Message Probable Cause Possible Action