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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
SWIM1119 Telnet credentials are not
present for this device.
There was an error while
checking the credentials of
the device.
The SSH/Telnet passwords
are not configured correctly
in the Device and Credential
Repository.
Ensure that appropriate SSH/Telnet
passwords are configured correctly in the
Device and Credential Repository.
SWIM1120 Cannot obtain the
sysObjectID of the device.
Either:
• The device did not
respond when you added
it to RME
Or
• The device cannot be
added correctly.
Manually enter the device type information in
the Device and Credential Repository.
SWIM1122 Runtime error found
during verification.
None. Retry the job. If the problem persists, send the
debug logs to Cisco Technical Assistance
Center (TAC).
The debug logs are available at this location:
On Windows:
NMSROOT\log\swim_debug.log
On Solaris:
/var/adm/CSCOpx/log/swim_debug.log
SWIM1123 Telnet username not
present for this device.
Either:
• The Primary Credentials
is not configured
Or
• It not configured
properly for the selected
device in the Device and
Credential Repository.
Check whether the primary username is
configured for the selected device, in Device
and Credential Repository.
SWIM1124 Cannot copy the image
from Flash with return
code of Code.
None. Retry the job. If the problem persists, check
the Bug Toolkit application for any known
issues on the running image version.
SWIM1125 Cannot copy the image
from Flash with return
code of Code.
None. Retry the job. If the problem persists, check
the Bug Toolkit application for any known
issues on the running image version.
Message-ID Error Message Probable Cause Possible Action