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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
SWIM1107 This option requires
devicename data in the
inventory.
The required device
information is not available in
the inventory.
Perform Update Inventory and check whether
the required data appears in the Detailed
Device Report.
If so, retry the job. Else the data is not
retrieved from the device.
SWIM1109 Image status for the
selected image is either
Deferred or Not Supported.
Image status for the selected
image is either Deferred or
Not Supported.
Ensure that the image is supported by
Software Management application.
Check the documentation on Cisco.com
before upgrading the image.
SWIM1110 .bin images are not
supported for Stack
Upgrade.
The .bin image has been
selected for Stack Upgrade.
Select a tar image for Stack Upgrade.
SWIM1111 The available free space is
not enough for upgrading
this type of image.
Insufficient space for image
upgrade.
Select a different image or free up some
space. Update the inventory and retry the job.
SWIM1112 This module can be
upgraded if managed
independently.
This module can be upgraded
only if it is managed as a
separate device.
Assign an independent IP Address to this
module. Manage it as a separate device and
select that device to upgrade this module.
SWIM1113 Device Reboot failed or
Reboot Verification failed.
The device is not running the
new image after it is rebooted.
Verify the configuration used to load the new
image.
Verify whether the new image exists on the
device in a valid Flash partition.
SWIM1114 The device cannot be
reached after the reboot.
Number of attempts to
verify the device status has
exceeded the maximum
retry count.
Either:
• An invalid image has
been loaded onto the
device
Or
• There are network
connectivity problems.
Use the device console to determine if the
device has reloaded with the desired image.
SWIM1115 Device is booted from
TFTP server.
The backup running image is
not supported.
None.
SWIM1116 Read-Write SNMP
community string cannot
be fetched from the Device
Context.
The Read-Write community
string is not available in the
Device and Credential
Repository for this device.
Add the Read-Write community string to the
Device and Credential Repository.
SWIM1117 The selected image is
incompatible and cannot
run on the selected device.
The selected image is
incompatible and cannot run
on the selected device.
Use the Cisco.com Upgrade Analysis feature
to find an appropriate image.
SWIM1118 Selected image has a lower
version than the version of
the running image.
The selected image has a
lower version than the version
of the running image.
Verify whether the correct image is running
on the device. If so, no action is required. If
not, select a different image.
Message-ID Error Message Probable Cause Possible Action