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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
• Q.What is a Dual Flash Bank device?
• Q.Does Software Management support software upgrades on dual RSP-based systems?
• Q.Why does Software Management require static IP routes or dynamic IP routing protocol for
configuration for the upgrade of a run-from-Flash (RFF) partition on a Single Flash Bank (SFB)
device?
• Q.Although the configuration of the Single Flash Bank (SFB) device includes an IP default gateway,
why does Software Management not upgrade the device?
• Q.How do you change the IP default gateway configuration to allow Software Management to
upgrade a device?
• Q.Why does Software Management require Cisco IOS Software Release 11.1 or later to run on a
Single Flash Bank (SFB) device for an upgrade when you have configured the device with Frame
Relay subinterfaces?
• Q.How is the job directory organized?
• Q.Which modem cards does Software Management support?
• Q.Which devices and software versions get support for the modem upgrades?
• Q.Which formats of Microcom firmware images does Software Management support?
• Q.Which format of Modem ISDN channel aggregation (MICA) portware do Cisco 3600 devices
support?
• Q.Why does the Undo option not receive support for modem upgrades?
• Q.What connection mechanism does Software Management use for modem upgrades?
• Q.Does Software Management erase Flash for modem upgrades if there is not enough free space on
Flash?
• Q.What is CIP?
• Q.Which devices support the Channel Interface Processor (CIP) microcode upgrade? What is the
minimum software version necessary?
• Q.What is the minimum Channel Interface Processor (CIP) version that Software Management
supports?
• Q.How can you import Channel Interface Processor (CIP) images to the Software Management
library?
• Q.Is there support for the Undo option for Channel Interface Processor (CIP) upgrades?
• Q.What connection mechanism does Software Management use to upgrade Channel Interface
Processor (CIP)?
• Q.Does Software Management change the configuration file for the Channel Interface Processor
(CIP) upgrade?
• Q.Does Software Management supports CIP2?
• Q.In which order does Software Management upgrade modules on a Cisco Catalyst 5500/5000
device?
• Q.Does the Supervisor Engine card reboot after the upgrade of all modules?
• Q.Does Software Management determine if the newly deployed Supervisor Engine software or
module software is compatible with the module types (or module hardware versions)?
• Q.Does Software Management support the upgrade of software on redundant Supervisor Engine
card-based systems?