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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
Step 2 Select images that you want to export, then click Export.
A confirmation message appears, The selected images will be exported.
Step 3 Click OK.
The Select directory to export window appears.
Step 4 Click on Browse to select a directory to which you want to export the selected images.
The Server Side File Browser dialog box appears.
Step 5 Choose the required directory and click OK.
The Image Directory field in the Select directory to export window displays the directory location which
you had selected.
Step 6 Click Next
A progress bar appears indicating the progress of the export of images.
The Export Image(s) Summary Report appears after completion of the export of the image(s) with these
details:
• Number of Selected Image(s)
• Target Directory
• Summary
Step 7 Click Finish.
You have successfully exported the image(s) to the selected directory.
Q.
Does flash get erased if there is no sufficient space for Patch Distribution?
A.
No. Patch Distribution requires sufficient amount of free space in flash and so it cannot be erased.
Q.
When I try to copy images, the Image Copy option fails indicating that the External TFTP
server is inaccessible.
A.
If you come across this error, try any of these:
• Check whether TFTP service is running or stopped in the External TFTP server. If stopped, start it.
• Check if any security agent is preventing the application. If so register the application with security
agent or disable the security agent.
Q.
No information is logged in the log file for Software (SWIM) CLI.
A.
Check the log level settings for CLI framework under:
Resource Manager Essentials > Admin > Application Log Level Settings and ensure that
Logging Level is set properly.
Q.
Can I specify the name of my input file as imagenames.txt when I try to export images using
the Software Management (SWIM) CLI
exportimages command?
A.
Do not name your input files similar to arguments.
For example, if you specify
cwcli swim exportimages -input imagenames.txt -u admin -p admin
the following error message will be displayed