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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
NetShow
• Q.What do I enter in the custom commands field during job creation?
• Q.Where can I specify the protocol order for NetShow?
• Q.Where can I specify the job policies for NetShow?
• Q.Why are the system-defined commands inside a command set, not shown based on device
category?
• Q.How do I view the consolidated output of all the devices and the commands executed on these
devices?
• Q.What is Output Archive?
• Q.When is the output of a command archived?
• Q.When I delete a job, does the corresponding archive also get deleted?
• Q.In the Output Archive page, what does Success = and Fail = under the heading Status mean?
• Q.Why do devices show Fail status in NetShow jobs?
Q.
How can I add an adhoc command to only one particular device category in a command set?
A.
You need to choose that particular device category while creating the command and enter the adhoc
command.
Q.
How do I mask the credentials shown in NetShow job output?
A.
You need to update the properties file
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm
\rmeng\config\netshow\NSCredCmds.properties file
with the command for which the credentials are displayed.
We recommend that you enter the complete command in the file. For example, you must enter show
running-config
, not
show run.
Q.
Why am I not able to delete some adhoc commands?
A.
You can delete adhoc commands only if they are not part of any command set. So in the Edit flow,
you need to remove the command from the selected commands list and click Finish. Then you can
edit the command set again and try deleting the adhoc command.
Q.
What are the valid adhoc commands that I can enter?
A.
show, version, where, ping, traceroute, and ?. You can use the short forms of these commands.
For example you can use
sh for show.
Q.
Why are the system-defined command sets not displayed in the assign command sets flow?
A.
System-defined command sets are by default assigned to all. Since the system-defined command
sets are already assigned to all users, they will not appear in the assign command sets flow.
Q.
What do I enter in the custom commands field during job creation?
A.
Enter the adhoc commands. These adhoc commands are downloaded on all devices even if a
particular device does not support the command.
Q.
Where can I specify the protocol order for NetShow?
A.
See Defining Protocol Order, in Chapter: 11 Using NetShow Commands in the User Guide for
Resource Manager Essentials 4.1.