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A-19
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Inventory Reports
CRIN0007 Could not get archives
from {0}. Check the log
for more details.
Either:
• There is a specific problem
with {0} application.
Or
• The archives were deleted
from another browser or by
another authorized user.
Review the specific application
application log and cri.log. and recreate
the jobs.
CRIN0008 Could not delete
templates {0}. Check
the log for more details.
The templates may have been
deleted from another browser or by
another authorized user at the same
time.
No workaround.
CRIN0009 Could not delete jobs
{0}. Check the log for
more details.
The jobs may have been deleted
from another browser or by another
authorized user at the same time.
No workaround.
CRIN0010 Could not delete
jobs{0} in running state.
This is the expected behavior. You can delete the job after it has
completed.
CRIN0011 Could not delete
jobs{0} in scheduled
state
This is the expected behavior. No workaround.
CRIN0012 Could not delete one or
more of selected
archives.
Check the log for more
details.
The cause will be in the Cri.log. Check the Cri.log for the probable cause
and action.
CRIN0013 Could not get template
details for {0}. Check
the log for more details.
Either:
• There is a specific problem
with {0} application.
Or
• The templates were deleted
from another browser or by
another authorized user.
Review the specific log and cri.log. If
required, recreate the templates.
CRIN0014 Operation failed, caused
by failure in connecting
to JRM. Make sure jrm
and/or
CTMJrmWrapper
services are running.
JRM or CTMJrmServer services
may not be running.
Start JRM and CTMJrmServer.
To do this use the commands, pdstart jrm
and pdstart CTMJrmServer
CRIN0015 Could not apply purge
settings. Check the log
{0} for more details.
The cause will be in the Cri.log. Check the Cri.log for the probable cause
and action.
Message ID Error Message Probable Cause Possible Action