Filter
Top Products
3-31
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Chapter 3 Adding and Troubleshooting Devices Using Device Management
Working With Pre-deployed Devices
Resubmitting the Pre-deployed Devices
Whenever you change any of the device credentials in the Device and Credential Repository using
Common Services > Device and Credentials > Device Management, the RME may not get updated.
For example, if you perform any one of the following updates in the Device and Credential Repository,
you must also update the RME. Otherwise some of the RME tasks may fail, for example if you update
the IP address or hostname in the Device and Credential Repository, RME may not trigger inventory
collection.
Note View Permission Report (Common Services > Server > Reports) to check if you have the required
privileges to perform this task.
To update the RME whenever there is change in the Device and Credential Repository:
Step 1 Select Resource Manager Essentials > Devices > Device Management > Pre-Deployed Devices.
Or
Select Resource Manager Essentials > Devices > Device Management and click on the Number of
Device column entry for the Pre-deployed State.
The Pre-Deployed Devices dialog box appears.
Step 2 Select those devices where the credentials are updated in Device and Credential Repository using
Common Services > Device and Credentials > Device Management.
Step 3 Click Resubmit.
A confirmation dialog box displays that the devices has been added to the Pending list.
Step 4 Click OK.
The devices will be re-added to the RME.
To view the device status, click Resource Manager Essentials > Devices > Device Management.
Diagnosing Pre-deployed Devices
This procedure can help you diagnose Pre-deployed devices which are displayed in the Device
Management State Summary window.
You can follow any one of these methods to diagnose a Pre-deployed devices:
• Check if the inventory or configuration collection was successful. (See Procedure 1.)
• Check if the device credentials entered are correct. (See Procedure 2.)
• Check device connectivity by protocol, run ping on a device, and trace the route between the
management station and a device. (See
Procedure 3.)
Procedure 1
Check if the inventory or configuration collection was successful.
Step 1 Select Resource Manager Essentials > Devices > Device Management > Normal Devices.