Filter
Top Products
A-14
User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Inventory
ICSJ0001 Could not create
database connection.
RME DB Service may be down. Make sure that RME DB Service is
running.
If the problem persists, contact Cisco
TAC.
ICSJ0002 Could not run job. Cannot communicate with JRM.
Jrm/CTMJrmServer may be down.
Make sure that Jrm/CTMJrmServer is
running.
If the problem persists, contact Cisco
TAC.
ICSJ0003 Could not run the job. Job ID passed by Jrm is null. Restart Jrm.
If the problem persists, contact Cisco
TAC.
ICSJ0004 Could not run job. Invalid license. Obtain a valid License.
ICSJ0005 Could not create log file. There is already a file with the
same name as the directory to be
created.
Delete the file with the same name as the
directory to be created.
ICSJ0006 Could not create log file. There is already a file with the
same name as the Job ID.
Delete the file with the same name as the
Job ID.
ICSJ0007 Could not run the job. Could not create CSTM Server Retry after some time. If the problem
persists, restart Daemon Manager.
If the problem persists, contact Cisco
TAC.
ICSJ0008 Request to collect
inventory failed.
ICServer may be down. Start the ICServer and try again.
If the problem persists, contact Cisco
TAC.
ICSJ0009 Could not send e-mail. SMTP Server may be down Check the SNMP server.
If the problem persists, contact Cisco
TAC.
ICSJ0010 Could not send e-mail. No SMTP Server configured. Configure the SMTP Server and try
again.
If the problem persists, contact Cisco
TAC.
ICSJ0011 Could not access DCR
Server
The user is not authorized to
perform the task.
Check the role of the user.
ICSJ0012 Could not establish
connection to Daemon
Manager.
Unknown error while connecting
to Daemon Manager.
Restart Daemon Manager.
If the problem persists, contact Cisco
TAC.
ICSJ0013 Could not send OK
Signal to Daemon
Manager.
Unknown error while connecting
to Daemon Manager.
Restart Daemon Manager.
If the problem persists, contact Cisco
TAC.
ICSJ0014 Could not run job. Error while running the job
framework
Retry after some time.
If the problem persists, contact Cisco
TAC.
Message ID Error Message Probable Cause Possible Action