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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
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NS0028 Could not create job. CTMJrmServer and JRM
processes may not be
running properly.
Check whether CTMJrmServer and
JRM processes are running properly. If
not, restart them and try again.
NS0029 Could not delete the job(s) You may have tried to
delete a running job.
Try deleting the job after the job has
completed running.
NS0030 Could not stop job. You may have tried to stop
jobs that are currently
completed.
You cannot stop jobs that are already
completed.
NS0031 Only one job can be stopped at a
time.
You may have tried to stop
more than one job at a
time.
Select only one job and try to stop it.
NS0032 Could not get details for job. CTMJrmServer and JRM
processes may not be
running properly.
Check whether CTMJrmServer and
JRM processes are running properly. If
not, restart it and try again.
NS0033 Error occured while processing. CTMJrmServer and JRM
processes may not be
running properly.
Check whether CTMJrmServer and
JRM processes are running properly. If
not, restart it and try again.
NS0034 Enter a value for the filter. You may not have entered a
value for the filter.
Select a value from the Filter by list and
continue filtering the jobs.
NS0035 The device does not exist. The device may not be
managed through RME.
Add the device with proper credentials
and try again.
NS0036 None of the commands have
applicable commands.
You may have selected
devices that do not have
applicable commands.
Select commands that have applicable
commands.
NS0037 Could not delete the following
archives.
The archives you are trying
to delete, do not exist.
Some other user must have deleted the
archive. Refresh the page to make sure
that the archive has been deleted.
NS0038 Running jobs cannot be deleted. You may have tried to
delete a running job.
You cannot delete a running job.
NS0039 Could not get details for the job. CTMJrmServer and JRM
processes may be down.
Check whether CTMJrmServer and
JRM processes are running properly. If
not, restart them and try again.
NS0040 Description cannot be more than
256 characters.
You may have tried to a
enter job description that
has more than 256
characters.
Enter a description with less than 256
characters.
NS0041 Retry is not supported on periodic
jobs.
You may have tried to retry
a periodic job.
You can retry only immediate or
non-periodic jobs.
NS0042 Cisco.com user credentials are not
valid. Enter correct credentials.
The Cisco.com credentials
entered are invalid.
Enter correct credentials.
NS0043 The Output Interpreter tool could
not analyze the output.
This may be because
caused by a problem while
connecting to Cisco.com or
with Cisco.com, itself.
Check whether Cisco.com connection is
proper and try again.
Message ID Error Message Probable Cause Possible Action