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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Inventory
• Check the Fallback to Secondary Credentials checkbox if you want to enable the Secondary
Credential fallback.
Or
• Uncheck the Fallback to Secondary Credentials checkbox if you want to disable the Secondary
Credential fallback.
Step 3 Click either Apply to apply the option or click Cancel to discard the changes.
Q.
How can I generate an End of Sale / End of Life Report?
A.
To generate End of Sale / End of Life Report:
Step 1 Select Resource Manager Essentials > Reports > Report Generator.
The RME Reports dialog box appears, in the Report Generator page.
Step 2 Go to the first drop-down list box, and select Inventory.
Step 3 Go to the second drop-down list box, select the End of Sale / End of Life Report.
Step 4 Select the required devices using the Device Selector.
Step 5 Enter the required information to generate the required report.
Q.
How can I generate a PSIRT Summary Report?
A.
To generate a PSIRT Summary Report:
Step 1 Select Resource Manager Essentials > Reports > Report Generator.
The RME Reports dialog box appears, in the Report Generator page.
Step 2 Go to the first drop-down list box, and select Inventory.
Step 3 Go to the second drop-down list box, select the PSIRT Summary Report.
Step 4 Select the required devices using the Device Selector.
Step 5 Enter the required information to generate the required report.
Q.
How can I change the Cisco.com Fetch interval for End of Sale/End of Life report and PSIRT
reports?
A.
To update the Cisco.com Fetch interval:
Step 1 Go to Resource Manager Essentials > Admin > Inventory > Cisco.com Fetch Interval.
Step 2 Select a frequency at which you require the PSIRT information to be retrieved from Cisco.com.
The duration can be 1 hour or 3 hours or 24 hours or 7 days or 30 days. The default value is 24 hours.
Step 3 Select a frequency at which you require the EoSale/EoL information to be retrieved from Cisco.com.
The duration can be 1 hour or 3 hours or 24 hours or 7 days or 30 days. The default value is 7 days.